Dutz Eyewear Service
Warranty request procedure (EN)
Warranty request procedure (EN)
In order to process your warranty request, we kindly ask you to send us images of the entire defective frame as well as detailed pictures of the defect to service@dutzeyewear.com. Please state your customer number, reference and the model and color number of the frame concerned.
After receipt of the images, we will inform you a.s.a.p. whether the warranty request application has been approved. If the request is approved, you do not need to return the frame to us!
INSTRUCTION VIDEOS
Assembly instructions
Disassembly instructions
Shape/trace files
Assembly instructions
Assembly instructions DZ2288
Assembly instructions DZ2290
Assembly instructions DZ2293
Assembly instructions Dutz Titanz (Dutch)
Assembly instructions Dutz Titanz (English)
Assembly instructions DZ2283
Push the acetate part over the bridge part first and end piece areas after. Once acetate is placed onto the screw holes, the 3 screws can be fixed again.
Assembly instructions DZ2284
Place the acetate parts on the metal front over the screw holes, once in position, squeeze metal and acetate parts together to make sure they are well fixed well and then fix the 4 screws.
Assembly instructions DZ2285
Place the acetate rim in the metal endpiece area first (while holding it fixed) and then slide the acetate rim in the metal bridge area. Then finally squeeze the bottom rim to make sure the acetate and metal are fixed tightly.
Assembly instructions DZ830
Assembly instructions DZ2312
Assembly instructions DZ2313
Assembly instructions DZ2315
Assembly instructions DZ2316
Assembly instructions DZ2319
Disassembly instructions
Disassembly instructions SDZ2288
Disassembly instructions SDZ2290
Disassembly instructions DZ2283
Take off the 3 top rim screws, then pull the acetate part slightly from the endpiece area, at this point the acetate part will come off easily.
Disassembly instructions DZ2284
To take off the rim, first take off the 4 top rim screws and then slightly pull the acetate from the rim top endpiece area to release the rim from the metal front parts.
Disassembly instructions DZ2285
Remove demo lens first and take off the acetate ring by pulling it slightly at the bottom of the rim.
Shape/trace files
The Dutz Titanz shape/trace files have been prepared in .oma format.
These files can only be opened with a shapeloader program.
The Dutz shape/trace files have been prepared in .oma format.
These files can only be opened with a shapeloader program.
Vervangen flexveerschannier
Bij een kapot flexveerscharnier is het mogelijk om het binnenwerk te vervangen met behulp van een kleine platte schroevendraaier. Onderstaande afbeelding en video geven weer hoe dit kan worden uitgevoerd.
Wanneer, zoals op onderstaande afbeelding, beide scharnier-ringen zijn afgebroken, volg dan de procedure van de eerste afbeelding tot stap 2. Nadat de veer naar onderen is geduwd, kan het gehele binnenwerk met een hefboombeweging (met gebruik van een platte schroevendraaier of een scherp mesje) uit de behuizing geschoven worden.
Met een pincet kan het onderdeel vervolgens geheel worden verwijderd.
